Shipping Policy for Setu Veda Pvt Ltd
Effective Date: [01-12-2024]
Welcome to Setu Veda Pvt Ltd! We are committed to ensuring that your order reaches you promptly and in the best condition. Below is our shipping policy for all online purchases made through our website, www.mysetushop.com
1. Shipping Locations
We currently ship our products across India. For Premium Courier based delivery, Please contact us before placing your order to discuss shipping options and charges.
2. Processing Time
Order Processing: Orders are typically processed within 1-3 business days after payment confirmation.
Business Days: Monday to Friday, excluding public holidays.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Delivery (within India): 3-7 business days.
Expedited Delivery (within India): 2-3 business days.
4. Shipping Charges
Shipping charges are calculated based on the weight of the order and the shipping location. The exact shipping cost will be displayed at checkout.
Standard Shipping (within India): ₹[60] for orders below
Expedited Shipping (within India): [depends on weight and destination] (actual courier rate).
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the courier partner’s website or contacting us at [insert customer support email].
6. Shipping Address
Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders lost due to incorrect or incomplete shipping details.
7. Lost or Damaged Items
In the rare case that your order is lost or arrives damaged:
Damaged Items: Contact us within 48 hours of delivery with photos of the damaged item(s) and packaging. We will arrange for a replacement or refund.
Lost Packages: If your order has not arrived within the estimated delivery time, please contact us, and we will assist in locating your package.
8. Returns & Exchanges
Please refer to our Returns and Refund Policy for information on returning items or requesting an exchange.
For any further inquiries regarding shipping, feel free to contact us:
Email: [info@mysetushop.com]
Phone: [+91 8130745954]
Address:
Setu Veda Pvt Ltd, [C-21, sector 65, Noida, Uttar Pradesh 201301]
Thank you for shopping with Setu Veda Pvt Ltd!
- This shipping policy may be updated periodically to reflect changes in our services. Please review it before placing your order.