The truth is, there are a ton of small signals that determine whether people will want to engage with you. But how many of them do you know? This book teaches you how to clearly communicate, speak with influence, and always be heard:

• Five types of communication tones and why you’re using the wrong one.
• How to use your words like an artist with paint.
• Asking the right questions and methods for better listening.
• So-called trash words and how to eliminate them from your vocabulary.
• Getting through tough conversations with ease and grace.
• This is your guide to engaging conversations, presentations, and making an impact on people. Learn exactly what to say, how to say it, and how to make people remember you.